Course Description
This course provides a comprehensive understanding of Accounts Receivable (AR) management, focusing on key concepts such as payment terms, the AR flow, and the importance of business credit. Participants will explore financial statements, the billing process, and effective strategies for collecting payments while resolving deduction issues.
The course emphasizes maintaining strong customer relations and introduces technology solutions to enhance AR efficiency. Additionally, practical tips for managing your boss and aligning AR processes with organizational goals are covered to ensure smooth operations.
Key concepts covered include:
- Payment Terms, AR Flow Chart
- Why is Business credit important, Financial Statements
- The billing process
- Collecting the money & Handling deduction issues
- Customer Relations
- Technology in AR & Managing your Boss.

